FAQs

Why does my fireplace smell funny?
Most times this is caused from excess dust and dirt build up in the fireplace.

Why does my fireplace have a small flame?
This is usually caused from a spider Web blocking the gas flow.

Why does my fireplace have white residue on inside of glass?
This is a normal byproduct of burning natural gas of propane, annual maintenance should be performed yearly to keep your glass looking new.

Are you insured?
Yes, we are fully insured and licensed in the state of Utah.

Do you warranty your work?
Yes, we guarantee all labor and parts that we provide.

What should I consider when choosing the best new fireplace?
Style, performance and how much heat you want.  It comes down to preference and our experts can help you figure out what really works for your needs.

What are the best brands of new fireplaces?
Heat & Glo, Heatilator, Quadrafire are the best brands of fireplaces.

Why should I choose Ignite Fireplace for my new fireplace install?
We are locally owned and operated. We the owners do our own installs and service.  With over 16 years of experience in the fireplace industry, there isn’t much we haven’t seen and can’t tackle. We offer fair pricing and a great customer experience. Just check our google reviews!